You Ask, We Answer
Everyone has a few questions
Below you will find the answers to many of our (FAQs) frequently asked questions
regarding treatments and facilities here at The Physiotherapy Centre, Widley, Waterlooville.
Help Centre
How long is an assessment?
An assessment is approximately 45 mins to an hour long, this will be dependant on how the initial part of the assessment goes and how complex your condition. This is gives the practitioner the opportunity to spend time getting to know you and your needs and wants, work through your medical history and where clinically…
Do you offer shockwave therapy?
Yes, we are able to use Shockwave Therapy for treatments. Unlike other clinics, we are able to offer two versions of Shockwave – Radial and Focused. Most clinics are only able to offer Radial Shockwave, however there are several conditions where this is not as effective as Focused Shockwave. We are also to combine the…
Do you use acupuncture to treat people?
Yes, we use acupuncture where it would be clinically appropriate and when a client is willing to have acupuncture used. Acupuncture is great for pain relief on many conditions, including muscles, tendons, headaches and has also been proven to be effective on our women’s health clients. Our acupuncture specialist, Angela, can talk you through your…
How do I book an appointment?
Book your appointment at The Physiotherapy Centre couldn’t be easier! Honestly, we have made is as convenient as we can, allowing bookings to be made either by coming into the centre, calling us, emailing or online. Online you can book your initial appointments and most follow up appointments. We do have some appointments that cannot…
What if I need to cancel my appointment?
We have made the ability to cancel an appointment as simple as possible, we simply ask that you give us 48 hours notice of your cancellation. If you fail to give us the appropriate notice we will unfortunately have to make a small charge. This also applies if you are using a third party (e.g.…
Why do I have to pay upfront for my appointment?
We require payment upfront to secure the appointment time and date that you want. I’m sure you are aware that sometimes people will book an appointment, then search for something else, without telling the other company. Well that’s ok if you are after a bargain, however for companies like The Physiotherapy Centre (and other clinics),…
Can I use my medical insurance to pay for my treatment?
We work directly with many of the main private medical insurers, so we are able to bill them direct for your treatment. We work with Bupa, Axa PPP, Cigna, WPA and Aviva. If you are insured by another company (such as Vitality or Benenden) we can provide you with a full invoice/receipt for you to…
Is physiotherapy at home better than visiting a centre?
Home physiotherapy is just different to visiting a centre. It depends on your personal situation and current condition but for some people it is definitely better as it means they can actually access Physiotherapy.
Is physiotherapy at a centre better than at home?
Physiotherapy at home is just different to visiting a centre. It would depend on your personal situation and current condition. If you were unable to visit a centre then having physiotherapy at home can help access early rehabilitation and it may be you can then access a centre for ongoing input further into your recovery.
How do I get physiotherapy treatment if I cannot get out?
We can come to you! Home Physiotherapy can help with a huge variety of problems from post operative rehabilitation to mobility issues. All from the comfort of your own surroundings. Simply drop us an email at questions@thephysiocentre.co.uk or give the team a call on 02392 215 050
Where can I get private community physiotherapy in Portsmouth?
The Physiotherapy Centre, Widley has a home and community Physiotherapist who can come and assess you at home. Specialising in post joint replacement, post fracture rehabilitation and improving mobility, you can have individualised treatment and support to achieve your goals. Call 02392 215 050 for more information, or drop us an email at questions@thephysiocentre.co.uk if that is…
Can physiotherapy help me if I have been discharged from hospital?
Yes, you may find you are not as mobile as you would like to be. Help from a Physiotherapist to restore your strength and fitness can guide you back to your daily routine and hobbies. The team at The Physiotherapy Centre are here to help you arrange private physiotherapy at home, or in the community,…
What Our Clients Say…
You Ask, We Answer
What is the cost of physiotherapy?
Find out about the costs of the initial assessment and follow up sessions of MSK physiotherapy.
How long is a session of physiotherapy?
A top question is about how long the sessions are, here we explain about the length of MSK initial and follow up sessions.
Do I need a referral to be treated by you?
To get your treatment at The Physiotherapy Centre, do you need to get a referral from your GP or Consultant?