Archive for March 2024
What is surfers ear?
Due to prolonged exposure to the elements, surfers ear is best described as bony growths (exotosis) of the ear canal, due to the ear trying to naturally protect the ear from continual exposure to water and wind. In most cases it causes a slight narrowing of the ear canal that does not need medical intervention…
Read MoreIs surfers ear the same as swimmers ear?
Swimmers ear normally occurs with people whose ears are exposed to water regularly through activities like swimming (hence the name). This regular exposure can cause bacteria to manifest in the ear canal causing infection of the ear canal. This maybe painful, itchy and have a sensation of fulness or pressure and in some cases may…
Read MoreHow can the clear clinics and wax removal help?
In regards to surfers ear – as the ear canal is narrow, you are more likely to get up buildup of earwax that doesn’t clear itself naturally, causing reduced hearing (feeling of being under water muffled), feeling of ‘fullness or pressure’ or trapped water in the canal. If water is trapped behind the wax, the likelihood of…
Read MoreWhich insurance companies do you accept?
We work directly with many of the main private medical insurers, so we are able to bill them direct for your treatment. We work with Bupa, Axa PPP, Cigna, WPA and Aviva. If you are insured by another company (such as Vitality or Benenden) we can provide you with a full invoice/receipt for you to…
Read MoreWhy do you not accept all insurance companies?
Some insurance companies can be very difficult to work with – they dictate the terms by which we have to work with them, which include fees we can charge, length of appointments, treatments we can offer and how long it takes for them to pay us. Therefore we only with the most flexible of insurance…
Read MoreDo you provide me with a receipt so I can claim my treatment costs back?
We certainly can provide you with a full invoice/receipt for you to claim back the costs of your treatment. The receipt will include: Treatment description Cost of treatment Date of treatment Practitioner’s name and membership number of the HCPC (this is not applicable to our Sports Therapists) The full amount that you have paid, and…
Read MoreWhy do you charge for cancellations?
We only charge for cancellations that are less than 48 hours before the time of your appointment. If you cancel with less than 48 hours notice we make a small charge. The charge is to cover some of the costs we incur when an appointment is cancel late and we wont be able to rebook…
Read MoreWhy are there different prices to see different staff?
Our physiotherapy team have all been trained to the highest standard and they all have specialities in certain areas of physiotherapy. For example, Neuro Physiotherapy, Orthopaedic Physiotherapy and Paediatric Physiotherapy. Alongside this, we have specialists in Women’s Health and men’s health. We also have Hydrotherapy and Shockwave specialist practitioners. Some of which cannot be found…
Read MoreHow long is an assessment?
An assessment is approximately 45 mins to an hour long, this will be dependant on how the initial part of the assessment goes and how complex your condition. This is gives the practitioner the opportunity to spend time getting to know you and your needs and wants, work through your medical history and where clinically…
Read MoreDo you offer shockwave therapy?
Yes, we are able to use Shockwave Therapy for treatments. Unlike other clinics, we are able to offer two versions of Shockwave – Radial and Focused. Most clinics are only able to offer Radial Shockwave, however there are several conditions where this is not as effective as Focused Shockwave. We are also to combine the…
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