Help Centre Blog

Neuro Fit is a group class specifically created for people who have had a stroke or suffering from neurological conditions such as MS and Parkinson’s Disease. The class is lead by a fully trained rehab practitioner so the exercises are specific to the conditions and abilities of those taking part. A key component of these…

Not only do we have a team of physiotherapists and sports therapists, we have an amazing admin team. They work closely with the team of practitioners to enable them to concentrate on what they do best … making you better!  They are also able to provide answers to your questions (well, non-clinical ones).  As you…

We get asked on very regular occasions as to how to use medical insurance to pay for treatments. We deal directly with many of the main insurance companies, including Bupa – AXA PPP, Aviva, Cigna, WPA.  Dealing directly with the insurance companies means that there is one less thing for you to have to worry…

Due to prolonged exposure to the elements, surfers ear is best described as bony growths (exotosis) of the ear canal, due to the ear trying to naturally protect the ear from continual exposure to water and wind. In most cases it causes a slight narrowing of the ear canal that does not need medical intervention…

Swimmers ear normally occurs with people whose ears are exposed to water regularly through activities like swimming (hence the name). This regular exposure can cause bacteria to manifest in the ear canal causing infection of the ear canal. This maybe painful, itchy and have a sensation of fulness or pressure and in some cases may…

In regards to surfers ear – as the ear canal is narrow, you are more likely to get up buildup of earwax that doesn’t clear itself naturally, causing reduced hearing (feeling of being under water muffled), feeling of ‘fullness or pressure’ or trapped water in the canal. If water is trapped behind the wax, the likelihood of…

We work directly with many of the main private medical insurers, so we are able to bill them direct for your treatment. We work with Bupa, Axa PPP, Cigna, WPA and Aviva. If you are insured by another company (such as Vitality or Benenden) we can provide you with a full invoice/receipt for you to…

Some insurance companies can be very difficult to work with – they dictate the terms by which we have to work with them, which include fees we can charge, length of appointments, treatments we can offer and how long it takes for them to pay us. Therefore we only with the most flexible of insurance…

We certainly can provide you with a full invoice/receipt for you to claim back the costs of your treatment. The receipt will include: Treatment description Cost of treatment Date of treatment Practitioner’s name and membership number of the HCPC (this is not applicable to our Sports Therapists) The full amount that you have paid, and…